C&P settings - this is one of the tabs.

NPSP: Nonprofit Starter Pack

I am also curious - I just talked with our CEO who is at the NTC conference & he told me he has talked to someone from your organization regarding this and that the issue was addressed. Are you still having a problem?

The problem was that in the C&P Settings you had set Click & Pledge to behave a certain way which is not apparently the way you wish for it to behave.

Do you still have this problem?