Upgrade Request

[[email protected]]

I get THERE WAS A PROBLEM WITH YOUR SUBMISSION. PLEASE REVIEW THE FIELDS BELOW when ther are no fields highlighted to fix. I tried turning off requirements,...

[Rachelle Smalldon]

Hi I'm wondering if/how it's possible to get the Auto-responder emails from C&P/Salesforce to be sent as a PDF attachment as well as (or instead of)...

[jackdunn]

Hi there,

The nonprofit I work has been really struggling with the poor quality of information provided by Facebook's donate function. Well...

[jodina-mai]

Hi,

I'm getting the error in the image below when processing a temporary contact that was created by a VT transaction. I've checked and there...

[Monique]

1) When I enter a check through the Virtual Terminal on SalesForce or the back-end of Click & Pledge, the opportunity changes the payment method to...

[Monique]

Is there a way to make the convenience fee on Virtual Terminal Tax Deductible?
I would love for the total amount charged (donation & convenience...

[[email protected]]

The last couple days when I posted a donation in the Salesforce Virtual Terminal (check and cash donations) the Primary Campaign Source was not filling...

[HOPEnoelia]

Hi,

I'm having trouble with the VT existing patron lookup.

When we enter the email or contactid, nothing is found even though...

[Eric Pitts]

We have users who are using the Virtual Terminal to process transactions. But due to the amount of workflows/processes that we have on our opportunity...

[[email protected]]

We have a swiper already but we need a second one. I need to know:
1) Where can I purchase another swiper?
2) How do I connect it with our...

[aschutjer]

Hi C&P!

We received the following error after manually entering a credit card donation:

"Apex script unhandled exception...

[mlregal]

I've set up an autoresponder for select transactions in the virtual terminal, and tested that it is sending out the email as expected. However, no matter...

[Larahoke]

Hi there,
We have a new Click & Pledge account. Last week we were able to process payments via our online donation page without any problem....

[[email protected]]

Hi,

We are beginning to make use of the C&P Pledges functionality. When manually fulfilling a pledge by clicking on the Pledge Payment...

[mgallogly]

I am setting up a Click and Pledge Virtual terminal page in Salesforce NPSP. The Virtual terminal page is not letting me alter the quantity or unit price...