Hi there,
Our org has been inundated with donations the last few weeks, and we've had two instances now where a major donor tried to make...
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Fraud flag - anything we can do?
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Declined transactions posting to Salesforce
Is there a way to prevent declined transactions from posting to Salesforce? All our donations come into Salesforce with the stage "posted",... -
Custom Question Update to Connect and SF Virtual Terminal
Our executive team recently made a change in our accounting structure to not post donations to Regional Offices.
We built out our Opportunity... -
Salesforce Campaigns not showing on Transaction or Opportunity Records
The last couple days when I posted a donation in the Salesforce Virtual Terminal (check and cash donations) the Primary Campaign Source was not filling... -
Virtual Terminal transactions - Error posting data to Salesforce email notice
We have users who are using the Virtual Terminal to process transactions. But due to the amount of workflows/processes that we have on our opportunity... -
Adding a product to a form
Hello. I am having trouble adding a product to a form I am building in portal. I cannot find where to add the product even though the page is built and...
Last edited by [email protected]; 08-23-2018, 02:05 PM. -
Error Transactions not making it to Salesforce
We have had some authorized transactions not make it into Salesforce. They show in Connect as Error. We have tried to re-post them from Connect. We have... -
Create function to match/apply online donations to already existing records in SF
This would be similar in function to CnP Temp contacts, but in this case - the contact and donation records are already created in SF.
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Reuse existing Payment Method
Hi C&P,
We are continuing in writing our donation submittal integration and we want to implement the reuse of existing payment methods.... -
Null pointer exception thrown on getOperation
Hi All,
We're trying to set up an integration with the C&P Salesforce API to submit a transaction and no matter how we try it we keep... -
Null pointer exception thrown on getOperation
We're writing a class that will submit a transaction using the Salesforce integration but any code we use, beyond the samples, always throws a null pointer... -
Monthly donations declining
Hello, our monthly donations started declining this weekend. Not sure how to resolve this issue. No reason is given in the email notifying us. Please... -
[email protected] started a topic Custom Question: All Options length should be less than 1500 Charactersin CONNECTCustom Question: All Options length should be less than 1500 Characters
We have 302 parishes that participate in our campaign and we would like the donors to select from a dropdown list the name of their parish to receive...Last edited by [email protected]; 11-21-2017, 11:04 AM. -
C&P Temporary Contacts
Hello - my question concerns the C&P Temporary Contacts app - this is currently only workable with Salesforce if we switch back to the Classic experience.... -
Additional Fee v. the Donation Amount for Fundraiser Totals
Currently, when a donor gives to the Fundraiser's campaign and they opt to pay the additional fee, the amount of the donation + the additional fee is...