225 results in 0.0077 seconds.
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Honor/Tribute not mapping to Salesforce
When people are indicating they want to give in honor of someone it is no longer mapping to Salesforce though it used to. We did not change anythign.... -
Connect & salesforce
Also will we be able go create campaign donation forms inside saleforce now?? And peer to peer campaigns inside salesforce?? Will the functions of connect... -
Issue Credit - Credit te
I was trying to issue credit for one of my recurring payments, but an error alert popped up. The name of the error is "null---(3501)", as reflected...
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Integration w/ Salesforce disconnect . Error message when I try to re-establish it
We noticed that 2 donations didn't get sent to Salesforce and when I explored the transaction log, I discovered that the 2 systems were no longer connected.... -
Connect Click and Pledge to Salesforce
We have installed Click and pledge in Salesforce. Please complete the installation. Here is our organization id 00D8c000002h37Y -
Payment method wrong in Click and Pledge
We have a form in Gravity Forms collecting payment via C&P. In the last few days we've had a couple of people submit payment with a credit card but... -
"Deposit Discount Fee" — how is it calculated?
Hello,
We are looking for more information on how the "Deposit Discount Fee" is calculated for C&P Transactions?
...Last edited by smarkham; 11-12-2021, 11:22 AM. -
Mapping form fields to Salesforce Opportunity fields
I am new to C&P though have used other apps that integrate to Salesforce before. I'm trying to figure out how to map a field on the form to our Salesforce... -
Update recurring card exp date only and not the full card number
- It looks like the credit card expiration date of one of our donor's has been somehow updated on the Click & Pledge platform but it's not updated
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Donations captured online are not posting to Connect (or Salesfroce)
I created a ticket and attended live support related to this issue, was told to post here. Looking for a reply ASAP as we are on the last day of a high-volume...Last edited by SpencerGump; 08-31-2020, 12:11 PM. -
Custom form field mapped but not showing on front end
I added a custom field to our registration form and mapped it to a picklist field I created. However, when viewing the form on the front-end, the slot... -
Declined transactions posting to Salesforce
Is there a way to prevent declined transactions from posting to Salesforce? All our donations come into Salesforce with the stage "posted",... -
How to switch the C&P connected user
Hi, we need to switch the connected user for C&P in Salesforce. How do we do that? -
All online donations are going to "temporary contacts"
Hi,
Somehow all of the online donations are going to "temporary contacts" even those that match existing donors first, last &...