Receipt Confusion

[Hermen Felten]

I've been noticing something strange happening with our transaction receipts, which I am cc'd on. Someone donated a one-time gift through our Recurring...

[NobelityProject]

Hi there! We're hoping to have a different receipt template for recurring donations. Since we don't have a recurring donations campaign, I don't see a...

[[email protected]]

Hello!

I had a monthly donor call wanting to increase their monthly donation amount. I could not find anywhere in Connect to update this...

[andrea5j]

Hello, our monthly donations started declining this weekend. Not sure how to resolve this issue. No reason is given in the email notifying us. Please...

[creichert]

We have a form on our website that takes donations. There is an annual amount of $250 and an option for a monthly payment of $20.83. When users choose...

[rcaustria]

Hello! Just wondering if Click and Pledge allows donors to register when donating so that their relevant info (name, contact info, payment info) can be...

[Susanna]

Now that you have rolled out Connect, I can't find any answers around the nuts and bolts of managing or troubleshooting C&P Recurring transactions....

[dstephens]

I have a client who receives a lot of recurring transactions and the campaign code is paramount because they actually provide some small commissions to...

[CnP.Support]

Release Date: January 12, 2016
Version #: 9.3001

New Features:

• Matching Gift as option for Record Type in Contact Role, Customization

...

[LiftDisability]

We have a good problem. An existing donor would like to double their recurring donation. How do we make those changes or what is the best practices for...

[Nina Boatman]

Feature suggestion: When a donor wishes to make a donation recurring, they are given the option to chose to make the installment recurring, how often...

[CnP.Support]

Release date: July 26, 2013
Version #: 7.4019

Bug Fix:

• A condition was discovered where Temporary Contacts could not be created with

...

[cliff.archey]

Hello,

I am successfully using the Click and Pledge Virtual Terminal plug-in to Salesforce to process one-time manual credit card transactions....

[rivernetwork]

Hello,

We previously had some recurring transactions set up that were posted without any SKU data (we were not using the SKU field at that...

[CnP.Support]

Release Date: May 20,2013
Version #: 1.1000

New Feature:

• None

Enhancements:

• Adjustment for installment when a large amount

...