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Receipt Confusion
I've been noticing something strange happening with our transaction receipts, which I am cc'd on. Someone donated a one-time gift through our Recurring...Last edited by Hermen Felten; 03-02-2021, 09:10 AM. -
Specific Receipt for recurring donations?
Hi there! We're hoping to have a different receipt template for recurring donations. Since we don't have a recurring donations campaign, I don't see a... -
C&P Designer: Mail Merge Fields Not Working Right
Hi there,
I'm trying to update an auto-responder email receipt template we have on file in C&P designer. The template runs off the transaction... -
C&P Designer Not resizing images
I used a C&P template and uploaded our logo as the image, I resized it and it looks good in Preview but when it is sent via email test the image is... -
Event Receipt
How do I designate a specific Receipt to be used for a CnP Event?
First, I created a custom receipt in Connect, but don't see a field in CnP Event... -
Additional Fee v. the Donation Amount for Fundraiser Totals
Currently, when a donor gives to the Fundraiser's campaign and they opt to pay the additional fee, the amount of the donation + the additional fee is... -
Other field radio button for payment form duplicates as item name in receipt
How do I get the "Item" in the receipt to just say "Donation" and not be connected to the "other field" radio button on... -
FaaS Receipts - product name
As part of our app set up for a client, we've got a form being submitted to your FaaS url, and things are working well!
The thing we'd like... -
FaaS Receipts - product name
As part of our system set up for a client, we've got a form being submitted to your FaaS url, and things are working well!
The thing we'd... -
Error Report on payment - not showing in Salesforce but listed as 'posted'
Hi there, I'm having trouble with a transaction from C&P Connect to Salesforce. The transaction - order number 1609121930397296216 - is showing on... -
Autoresponders created in C&P Designer won't show images to donor
Images in autoresponders do not render for some donors using Firefox or on iPhones using Safari. Access has been granted for Org ID 00D37000000Q0B6.... -
Editing the Default Receipt content
Hello, I had posted a message a couple of days ago and I'm appreciative of the feedback I've received to this point.
However, I'm really...Last edited by michaelkshelton; 04-01-2015, 10:14 AM. -
Automated Receipt to organization
The receipt I receive gives the name of the registrant, the payment amount, the level of the event, but the event. Where can I change the content of... -
multiple Delivery Status Notification messages received
We have received six Delivery Status Notification messages with the following message body:
This is an automatically generated Delivery Status... -
receipt has incorrect email address
I started this conversation as a support request, and Brady suggested posting it here. Basically, the email address in receipts is not the correct address...