Can't modify user permissions

[samanthap]

Every time I try to modify user permissions or deactivate a user in the connect platform, I am redirected to the login page. It has become impossible...

[samanthap]

Hello,

We are unable to process any donations through Click & Pledge. When attempting to process a recurring donation, I received a generic...

[grace.latorra]

Sometime in the last few days our event form fields are no longer available. I'm not sure what is causing this, although we did just add a SalesForce...

[Eric Pitts]

We have had some authorized transactions not make it into Salesforce. They show in Connect as Error. We have tried to re-post them from Connect. We have...

[andrea5j]

Hello, our monthly donations started declining this weekend. Not sure how to resolve this issue. No reason is given in the email notifying us. Please...

[Jed@bottomline.org]

Hi, When I do the above, I get this error below.
"cnp-paas.evt.na42.visual.force.com says:
"There is a problem with the Salesforce...

[Kofo]

hello,

I received about 8 notifications of this error this past weekend. It looks like it is in reference to some recurring gifts that were...

[andrea@capecdp.org]

Good afternoon,
we had a strange scenario occur and I would appreciate some help in understanding what happened and how to prevent this morning...

[devan@wcvoters.org]

I am seeing a scheduled apex job with the class Maintenance_TemporaryContact aborting several times over the past week or so. Our system and other integrations...

[aschutjer]

Hi C&P!

We received the following error after manually entering a credit card donation:

"Apex script unhandled exception...

[aschutjer]

Hi C&P Friends,

Our org is receiving the following message:

"Apex script unhandled trigger exception by user/organization:...

[samanthap]

Hello,

We have a custom field mapping set up to complete a field on Opportunity called Medium. The mapping in C&P Settings will only...

[jackdunn]

Hi there,

I noticed several payments in Connect showing as "not posted". (Order numbers including: 161296581511542436035 ; 161...

[nowitmatters]

When accessing the C&P Event Management Tab, I'm receiving the following error:

Visualforce Error
System.NullPointerException: Attempt to de-reference

...

[jackdunn]

Hi there, I'm having trouble with a transaction from C&P Connect to Salesforce. The transaction - order number 1609121930397296216 - is showing on...