Unable to log in to CONNECT

[sberley]

Hi, all staff with C&P accounts at my organization are currently unable to access C&P Connect. We aren't being issued codes to confirm our email...

[wcnpTI]

We noticed that 2 donations didn't get sent to Salesforce and when I explored the transaction log, I discovered that the 2 systems were no longer connected....

[Charles Phillips]

Hello, we've recently encountered an error when attempting to use a Click and Pledge FaaS that is connected to our Salesforce and FormAssembly system,...

[berkeleymusicgroup]

I am unable to edit the sidebar on my campaign form in the form builder section of click & pledge. I know that the sidebar was originally created...

[jodina-mai]

Hi,

I'm getting the error in the image below when processing a temporary contact that was created by a VT transaction. I've checked and there...

[Monique]

1) When I enter a check through the Virtual Terminal on SalesForce or the back-end of Click & Pledge, the opportunity changes the payment method to...

[CradlestoCrayonsAdmin]

Hi.

Our agency is having issues. We made no changes to the Form connectors but now, starting this morning (that we know of) none of our donations...

[samanthap]

Every time I try to modify user permissions or deactivate a user in the connect platform, I am redirected to the login page. It has become impossible...

[samanthap]

Hello,

We are unable to process any donations through Click & Pledge. When attempting to process a recurring donation, I received a generic...

[Eric Pitts]

We have had some authorized transactions not make it into Salesforce. They show in Connect as Error. We have tried to re-post them from Connect. We have...

[andrea5j]

Hello, our monthly donations started declining this weekend. Not sure how to resolve this issue. No reason is given in the email notifying us. Please...

[[email protected]]

Hi, When I do the above, I get this error below.
"cnp-paas.evt.na42.visual.force.com says:
"There is a problem with the Salesforce...

[Kofo]

hello,

I received about 8 notifications of this error this past weekend. It looks like it is in reference to some recurring gifts that were...

[[email protected]]

Good afternoon,
we had a strange scenario occur and I would appreciate some help in understanding what happened and how to prevent this morning...

[[email protected]]

I am seeing a scheduled apex job with the class Maintenance_TemporaryContact aborting several times over the past week or so. Our system and other integrations...