7 results in 0.0067 seconds.
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How long does it take to post a credit?
Two day ago a donor mistakenly posted multiple transactions on our donation page. I credited the extra transactions yesterday. The donor called this morning... -
post transaction credit to Salesforce Donor Management
When I do a transaction credit in the C&P Portal, no information about this credit gets posted to Salesforce. We use Autoresponders and Salesforce... -
Portal Report Bug Fix Release
Release date: January 2, 2014
Version #: 20140102.3.092.001.001.000.212
Bug Fix:- An issue was reported with issuing credit on December
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Transactions not showing up for Credit or Refund
I know it is probably a high volume day which might be part of the answer but we had some transactions today, Dec 31st, that the donors mistakenly submitted... -
Credit card charge refunded in C&P not showing on Salesforce customer acct
We issued our first credit to a customer who had paid with a credit card through Click & Pledge. We received the email notification (5 days later)... -
Partial refunds
I've looked through the documentation and the forum, and it seems like there isn't a way to process a partial refund through Click & Pledge.
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Voiding a Transaction
I am wondering if anyone can help me with How to Void a Transaction before it settles? I am able to find and credit transactions, but pending/unsettled...
