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Receipt Confusion
I've been noticing something strange happening with our transaction receipts, which I am cc'd on. Someone donated a one-time gift through our Recurring...Last edited by Hermen Felten; 03-02-2021, 09:10 AM.
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Is there an integration with Quickbooks Desktop?
Hi,
We already integrate with Salesforce, but would like to also have the transactions integrate with QuickBooks desktop so we don't have...
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Donations captured online are not posting to Connect (or Salesfroce)
I created a ticket and attended live support related to this issue, was told to post here. Looking for a reply ASAP as we are on the last day of a high-volume...Last edited by SpencerGump; 08-31-2020, 12:11 PM.
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Fraud flag - anything we can do?
Hi there,
Our org has been inundated with donations the last few weeks, and we've had two instances now where a major donor tried to make...
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Report Not Downloading
Hello,
I am trying to download a customized report. I click the download button on the needed report, and it redirects to the login screen....
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How to edit sidebar on campaign forum builder
I am unable to edit the sidebar on my campaign form in the form builder section of click & pledge. I know that the sidebar was originally created...1 Photo
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Does Connect's Form Builder Support Custom Fonts?
Hi there,
My org is rolling out a new program with a new style guide including a custom (non-standard) font (called "Barlow")....
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Do C&P iFrame widgets work as Facebook tabs?
Hi there,
The nonprofit I work has been really struggling with the poor quality of information provided by Facebook's donate function. Well...
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Embed code embedding the wrong donate form???
Hi there,
We use Wordpress for our nonprofit's website, and typically embed C&P donation forms. I just created new forms for our end-of-year...
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jackdunn started a topic C&P Connect Form - "Thank you" message settings not updating? Showing wrong messagein CONNECTC&P Connect Form - "Thank you" message settings not updating? Showing wrong message
Hi there,
I created a new form for our org for our end-of-year campaign - this form -- https://connect.clickandpledge.com/w/Form/c3c875f...
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Live fundraising thermometer / odometer
Please add my vote to have a customized live thermometer to put on our screens at our fundraising events
... since you don't seem to have that yet,...
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SMSgiving not sending response text messages
Please help... I've followed the instructions from http://help.clickandpledge.com/custo...nect-smsgiving to create and Connect a Twilio account, integrated,...Last edited by Monique; 10-14-2019, 05:31 PM.