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Can't save Form group
When I go to add a form group, it doesn't do anything when I hit save. How do I fix this?
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Connect Click and Pledge to Salesforce
We have installed Click and pledge in Salesforce. Please complete the installation. Here is our organization id 00D8c000002h37Y
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Payment method wrong in Click and Pledge
We have a form in Gravity Forms collecting payment via C&P. In the last few days we've had a couple of people submit payment with a credit card but...
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Upgrade Request
I get THERE WAS A PROBLEM WITH YOUR SUBMISSION. PLEASE REVIEW THE FIELDS BELOW when ther are no fields highlighted to fix. I tried turning off requirements,...
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Business Donations
Hi There,
Could you please help us with how we can set up our payment forms to accept business donations and also map the donation to the...
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jackdunn started a topic Google Analytics / Google Tag Manager - what degree of tracking is supported?in CONNECTGoogle Analytics / Google Tag Manager - what degree of tracking is supported?
Hi there,
My nonprofit org has been using C&P Connect donate forms to accept donations integrated into our Salesforce - we use the donate...
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Receipt Confusion
I've been noticing something strange happening with our transaction receipts, which I am cc'd on. Someone donated a one-time gift through our Recurring...Last edited by Hermen Felten; 03-02-2021, 10:10 AM.
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Is there an integration with Quickbooks Desktop?
Hi,
We already integrate with Salesforce, but would like to also have the transactions integrate with QuickBooks desktop so we don't have...
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Donations captured online are not posting to Connect (or Salesfroce)
I created a ticket and attended live support related to this issue, was told to post here. Looking for a reply ASAP as we are on the last day of a high-volume...Last edited by SpencerGump; 08-31-2020, 01:11 PM.
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Fraud flag - anything we can do?
Hi there,
Our org has been inundated with donations the last few weeks, and we've had two instances now where a major donor tried to make...
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Report Not Downloading
Hello,
I am trying to download a customized report. I click the download button on the needed report, and it redirects to the login screen....
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How to edit sidebar on campaign forum builder
I am unable to edit the sidebar on my campaign form in the form builder section of click & pledge. I know that the sidebar was originally created...1 Photo
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Does Connect's Form Builder Support Custom Fonts?
Hi there,
My org is rolling out a new program with a new style guide including a custom (non-standard) font (called "Barlow")....
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Do C&P iFrame widgets work as Facebook tabs?
Hi there,
The nonprofit I work has been really struggling with the poor quality of information provided by Facebook's donate function. Well...