Fraud flag - anything we can do?

[jackdunn]

Hi there,

Our org has been inundated with donations the last few weeks, and we've had two instances now where a major donor tried to make...

[[email protected]]

Hello,

I am trying to download a customized report. I click the download button on the needed report, and it redirects to the login screen....

[berkeleymusicgroup]

I am unable to edit the sidebar on my campaign form in the form builder section of click & pledge. I know that the sidebar was originally created...

[jackdunn]

Hi there,

My org is rolling out a new program with a new style guide including a custom (non-standard) font (called "Barlow")....

[jackdunn]

Hi there,

The nonprofit I work has been really struggling with the poor quality of information provided by Facebook's donate function. Well...

[jackdunn]

Hi there,

We use Wordpress for our nonprofit's website, and typically embed C&P donation forms. I just created new forms for our end-of-year...

[jackdunn]

Hi there,

I created a new form for our org for our end-of-year campaign - this form -- https://connect.clickandpledge.com/w/Form/c3c875f...

[Monique]

Please add my vote to have a customized live thermometer to put on our screens at our fundraising events
... since you don't seem to have that yet,...

[Monique]

Please help... I've followed the instructions from http://help.clickandpledge.com/custo...nect-smsgiving to create and Connect a Twilio account, integrated,...

[Monique]

1) When I enter a check through the Virtual Terminal on SalesForce or the back-end of Click & Pledge, the opportunity changes the payment method to...

[Monique]

Is there a way to make the convenience fee on Virtual Terminal Tax Deductible?
I would love for the total amount charged (donation & convenience...

[Monique]

I'm looking for a monthly settlement report that would show transactions subtotaled by batch to help match the deposits to our bank account (I understand...

[CradlestoCrayonsAdmin]

Hi.

Our agency is having issues. We made no changes to the Form connectors but now, starting this morning (that we know of) none of our donations...

[[email protected]]

Hello!

I had a monthly donor call wanting to increase their monthly donation amount. I could not find anywhere in Connect to update this...

[[email protected]]

Our executive team recently made a change in our accounting structure to not post donations to Regional Offices.

We built out our Opportunity...