How to make the convenience fee on Virtual Terminal Tax Deductible?

[Monique]

Is there a way to make the convenience fee on Virtual Terminal Tax Deductible?
I would love for the total amount charged (donation & convenience...

[Monique]

I'm looking for a monthly settlement report that would show transactions subtotaled by batch to help match the deposits to our bank account (I understand...

[CradlestoCrayonsAdmin]

Hi.

Our agency is having issues. We made no changes to the Form connectors but now, starting this morning (that we know of) none of our donations...

[[email protected]]

Hello!

I had a monthly donor call wanting to increase their monthly donation amount. I could not find anywhere in Connect to update this...

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Our executive team recently made a change in our accounting structure to not post donations to Regional Offices.

We built out our Opportunity...

[tscott]

We plan on launching a "name a seat" campaign for our planetarium. Is there a way to sell and track available seats at different prices using...

[samanthap]

Every time I try to modify user permissions or deactivate a user in the connect platform, I am redirected to the login page. It has become impossible...

[[email protected]]

Problem / Difference with Custom Mapping - Causing more contacts to show up in CnP Temporary Contacts.

I've noticed an increase in the #...

[briegull]

Is it possible to clone a campaign?...

[thomasatcots]

Hello - my question concerns the C&P Temporary Contacts app - this is currently only workable with Salesforce if we switch back to the Classic experience....

[edejong]

Currently, when a donor gives to the Fundraiser's campaign and they opt to pay the additional fee, the amount of the donation + the additional fee is...

[[email protected]]

Good afternoon,
we had a strange scenario occur and I would appreciate some help in understanding what happened and how to prevent this morning...

[rcaustria]

Hello! Just wondering if Click and Pledge allows donors to register when donating so that their relevant info (name, contact info, payment info) can be...

[Rick_McKenney]

How can I copy a payment from an old campaign to a new one?

Thanks
Rick McK

[Rick_McKenney]

We are just starting to use the new Connect platform and it seems buggy and lacks some key functions

Example of a clean donation page ht...