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Autoresponder emails as a PDF
Hi I'm wondering if/how it's possible to get the Auto-responder emails from C&P/Salesforce to be sent as a PDF attachment as well as (or instead of)...
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Receipt not sending to registrant
I've just opened a new event labeled 2021 Conference Registration and I when I tested it, I received my test receipts. Now that it is open the receipts...
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C&P Designer: Mail Merge Fields Not Working Right
Hi there,
I'm trying to update an auto-responder email receipt template we have on file in C&P designer. The template runs off the transaction...
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C&P Designer Not resizing images
I used a C&P template and uploaded our logo as the image, I resized it and it looks good in Preview but when it is sent via email test the image is...
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Additional Fee v. the Donation Amount for Fundraiser Totals
Currently, when a donor gives to the Fundraiser's campaign and they opt to pay the additional fee, the amount of the donation + the additional fee is...1 Photo
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Autoresponder Issues
Please lend assistance for sending out autoresponses for all credit card transactions. We have a very simple set-up (just beginning to dabble in all the...
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Virtual Terminal Autoresponders Not Creating Activitiies records in Salesforce
I've set up an autoresponder for select transactions in the virtual terminal, and tested that it is sending out the email as expected. However, no matter...
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Cannot save Autoresponder settings
I am trying to set up the C&P Autoresponder in SF for org00Di0000000eL4T. I get the error "Please enter at least one C&P account number"....1 Photo
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Salesforce PaaS Release 9.3001
Release Date: January 12, 2016
Version #: 9.3001
New Features:- Matching Gift as option for Record Type in Contact Role, Customization
Last edited by CnP.Support; 01-13-2016, 11:38 AM.
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Access to recurring object in C&P Designer
I would like to reference fields in the C&P Recurring object in the autoresponder thank you note that is created through C&P Designer.
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Autoresponder Not Sending for Recurring Donations
I have noticed that the Autoresponder is not sending for recurring donations... Neither for the initial donation nor any of the following recurring instances....
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missing address in contact record and autoresponder
I have observed the following behavior a couple times now. A transaction will match to an existing contact record that has a blank mailing address. While...
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Autoresponder SMTP can't be set to Click&Pledge
I have just discovered a problem with our ability to change the SMTP setting of an autoresponder. First, some background. Several weeks ago, we missed...
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Autoresponder - Change Email Address for Recipient on Recurring Transaction
I have a monthly supporter who has been giving for almost two years. She requested that we update her email address for her autoresponder receipts. I...