support request - receipt settings not sticking

[skari.IISD]

Hi. It tried it a couple different ways and it looks like it's fixed. Thank you!

[skari.IISD]

Hi
So, in Outlook, receipts coming from the receipt builder are respecting the Reply to, but receipts coming from Send Receipt button on the individual...

[skari.IISD]

Hi - we still have an issue with the Reply To..

The Reply To email address is not being respected. When I send a receipt, and the recipient...

[skari.IISD]

That worked! We created a subdomain and didn't apply the DMARC security and we received our test email to a gmail account.

However, one...

[skari.IISD]

Thanks! It seems to be persistent now....

[skari.IISD]

Hi - just an update. We're going to try it with a subdomain. I've asked our email admin to set that up. We'll test it and then I'll update you here. Hope...

[skari.IISD]

Hi there, when I update our receipt settings, and click Update, it appears to submit. However if I navigate away from this page and back, the settings...

[skari.IISD]

Hi. It's every order. I'm still setting up and we have not gone live because we are not able to send emails to gmail through C&P. But you can test...

[skari.IISD]

Hi
I should have specified - please look at 61338. We have two orgs. I'm confirming functionality in one before I create the receipt, etc. in the...

[skari.IISD]

Hi
We are unable to get our C&P Connect receipts to deliver to gmail. I've followed all the steps on the Email Deliverability article.
...

[skari.IISD]

Hi Amanda & Susanna

I read this thread with great interest. We're finishing up our implementation of Click and Pledge.

...