Donation does not appear in Salesforce

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I don't recall seeing the emails about webinars ahead of the changes, but they also likely came at our busy fundraising season. I'm a one-person development...

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It would have been nice to have received heads-up about this update. We hadn't previously used SKUs to link to Campaigns. The simple Campaign name and...

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Our Salesforce ID is: 00Dd0000000ej33 and 1-week permission has been granted.

Through monthly reconciling with our bookkeeper I discovered...

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I recently discovered a small problem with Opportunities (recurring donations specifically) not landing in the proper Primary Campaign despite my attempt...

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Org ID: 00Dd0000000ej33
Permission granted

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Problem solved? When I clicked "Post to Salesforce" again on this donation (and was sure to uncheck the send autoresponder box), it seems to...

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A donor made an online gift on 11/27/21 (Order number 21271-2111271010481039451) and for some reason our autoresponder thank you email "sent via...

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Thank you. This did resolve the issue. Much appreciated!

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Thanks but I have already tried updating the link to https:// multiple times, but even after updating that in the header, when I try to update the Form,...

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Hello,
I'm trying to update our Payment Form. But when I click Update, I receive this error message:

Alert


The...

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I am having this issue, too and will post a ticket. It happened over the weekend.

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Thank you for the sleuthing on this. I'm a little confused about the two conclusions.
1. RE: the original Gravity Form. We've been receiving hundreds...

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Yes, the same patron DID NOT make a donation, yet order # 21271-2006011323283853005 occurred yesterday on here account at 1:23pm....

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CnP.LiveSupport.AB This glitch has occurred again, and the customer has spoken with her credit card company who believes the error is on our end. I've...

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Thank you. That's what we suspected and she has contacted her credit card company. Our recurring donations have been working just fine via Gravity Forms....