Report Not Downloading

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Thank you!

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Hello,

I am trying to download a customized report. I click the download button on the needed report, and it redirects to the login screen....

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The transaction highlighted for 6/10/2019 is a different person than the transaction on 7/14/19. 6/10/19 Is Jessica Finley, and...

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In the messages it says the issue was with recurring transactions: "The timeout issue has created timeout problem with the...

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Thank you. Unfortunately, we need some additional assistance because we would like to prevent this in the future.


On the second snapshot...

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Hello!

Thank you for your help. That did get the Recurring schedule back in sync.

Thank you!

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Hello!

We have a C&P Recurring Schedule that is out of sync. The expiration date on the card passed and the donor did not call us...

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Hello!

We're having an issue with some of the Temporary Contacts related to Event Registrations where the Transaction was declined. We have...

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Thank you for the update. So I can understand this for the future, did this happen because of something that was set in our system at the profile level...

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Thank you! I see CnP Test 11 emails are sitting in the email logs...is that a Box Office Registration?

Thank you for your help.

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Hello!

I wanted to check and see if there were any updates? I do not see any emails in the email log since the test and have had people registering...

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Thank you! The invoice option is no longer showing....

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The email logs unfortunately show otherwise. I pulled up the registration list and the last person to receive an email was Jacqueline; everyone that has...

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Hello!

On the same event, Deeply Loved, no event emails are going out to registrants or attendees, both those paid and unpaid. I just had...

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Hello!

We have a live event that is showing invoicing as a payment option, but it is not an option in the Basic Information section on the...