Recurring donations not getting SKU

[jon4321]

I just set SKUs for monthly and quarterly recurring donations, but had a $100 quarterly recurring transaction come through without SKUs (61274-210818...

[jon4321]

Thank you, we will try this mapping out.

[jon4321]

In the Contacts & Accounts section of the C&P settings in Salesforce, I have phone number mapped to "mobile phone" and e-mail mapped...

[jon4321]

Got it. Thank you.

[jon4321]

Salesforce says we have the latest updates, but I'm not sure if that's really the case because every time we try to view a form we get a message that...

[jon4321]

Looks good. Thank you.

[jon4321]

50930, thanks.

[jon4321]

I would do that, but the system says I need to have at least one campaign set as the default and grays out the directory listing. Our issue is that we...

[jon4321]

We have multiple Click and Pledge accounts because we have to link them to different bank accounts. I don't want the old account showing up on the Connect...

[jon4321]

Okay. I think we got it now. Thanks. One problem is that the additional fee seems like a normal item type. Is there a way to tell Salesforce to not make...

[jon4321]

That worked. However, now we're seeing that the additional fee is getting added as a regular item on the sale. I also tried using the {AdditionalFee}...

[jon4321]

Whatever you did made it work again. We're testing different layouts right now, and on the layout dk_test-simplify, it isn't showing the price element....

[jon4321]

The receipt builder seems to be really finicky when updating the dynamic elements in the layout. I tried to add a line for the "Additional Fee",...

[jon4321]

Order number is 61274-210324093746249

[jon4321]

Thanks. It works now. We're noticing the address information wasn't put into the contact's info even though it shows up in the xml. Does this info have...