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I actually have never been in the sandbox of C&P. I granted you one week in SF, but I'm not sure if that would do it, as it appears we're just using...
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It looks like it's coming from the sandbox:
Re: Sandbox: New Waitlist
Inbox
...
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Help with locating old domain email in C&P
I've searched the site for where [email protected] is sill listed in C&P, and cannot find it. We changed domains 3.5 years ago, and will be deleting...
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Thank you! I've re-established connection to SF, and updated the errors in SF. For us, (I think) it was just the automatic overwrite to Recurring Donation,...
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I have one more that I charged manually, and entered the correct campaign, but then it was changed to Recurring Donations - I'm assuming when it hit C&P,...
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Let me know if I need to give you access into SF.
Thank you,
Sage
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Duplicate Charges 2-28-21
Hello there,
There seems to have been a number of issues that happened on 2-28-21. I can see in Connect that these people where charged...
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Advanced C&P Developer Support needed
We seem to be having increased complaints about declines, and then our customers having to work with their banks to get their CC reinstated. From our...Last edited by CnP.LiveSupport.AB; 12-17-2020, 01:45 PM.
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Transactions going through as $0
We have been having some transactions are going through as $0, and would like to know why. Our Click & Pledge account number is: 21389, and the order...
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How to break out the Additional fee to a separate campaign in Salesforce
We are transitioning from the legacy system to the connect C&P, and wanted to utilize the opt-in choice for users to offer to cover the cost of the...
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