Updating Recurring Campaign

[mjokiman]

access has been granted. we print the SF campaign code on a response device so we know which SF campaign to associate the gift with....

[mjokiman]

Hi,
I've read through the documentation of the new Campaign setup. We do not use SKU at all and we do not want to use SKU. Our current set up...

[mjokiman]

Hi,

We are appending a tracking code on our donation forms, for example: https://urm.org/n/easteremail2022/?t...43741&mwsc=URM...

[mjokiman]

ok so we are back to square one...as I had mentioned, I went to Connect like you asked me to and credited there and I got the message that said Credited...

[mjokiman]

I got confused since you're asking for the order number again...i had posted the correct one when I created the post originally: Not able to Issue Cr...

[mjokiman]

I'm not sure I follow. This post is in regards to this order # 36448-220103091523474 Thus this is the transaction that I credited through Connect as...

[mjokiman]

I was clicking on the Issue credit on the recurring details page, where I would expect to be able to do the refund. That was not happening. So it's an...

[mjokiman]

yes it said
Credited successfully.
But it didn't update the opportunity record in Salesforce.
I have staff members who do not have...

[mjokiman]

Hi, i'm trying to issue credit for this transaction 36448-211203093223304. It is a recurring transaction that we cancelled. We're not able to issue credit...

[mjokiman]

Thank you for the quick response. I really appreciate it. I've brought this issue up to our agency that created the form.

[mjokiman]

Here's another transaction where only the credit card fee was processed 36448-2202221526111413089. Will you be able to let me know if the donor attempted...

[mjokiman]

Hi, we set up a recurring transaction in December 2021. Order # 36448-211214132514844. I just noticed there hasn't been any transactions processed....

[mjokiman]

This donor made a $20 donation plus the cc fee of .38c. Only the 38c went through 36448-2201221820169736802.
This one had the gateway invalid...

[mjokiman]

Hi,

I received notification about the new pricing effective April 2022. This is what it says: There will be different pricing plans for...

[mjokiman]

Here are order number for missing transactions 36448-1908141327181652920 36448-1811202124177507065
I would think you'd be able to identify at least...