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Detailed Apex/Debug logs
In order to identify code that is preventing deletion, we need to review the Apex code and/or detailed debug logs. The debug logs we can access do not...
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In order to identify the exact code that is preventing deletion, we need to review the Apex code and/or detailed debug logs. The debug logs we can access...
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Thank you for sending over these notes--it is incredibly helpful! We are in the process of removing the record deletion limitation but since it is a trigger...
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This is not possible given our previously installed triggers that I cannot disable temporarily. Is it possible to jump on a call to discuss further?
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Hello, could you elaborate why you need to delete? We have triggers set up to not allow for record deletion. Is there a way to resolve the issue without...
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Problem with custom questions and mapping to Salesforce
Hi, we recently made some changes to the tribute section of our donation form. We seem to have an inconsistency with data being posted to Salesforce from...
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"One time only"
Hi, we have two options on our payment form "one time only" and "monthly." We were hoping to change the name of the option "one...
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Hello, thank you for the quick response. That is exactly what we need. I actually found this response to another client's post on the forum but cannot...
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Need deposit report to match transactions
We pull monthly reports on CnP Connect for transactions but the money is received in deposit batches. Our finance team needs a way to reconcile between...
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Hi, thank you for your assistance. I pushed the failed responders through and everything has been functioning correctly since Friday afternoon. Thank...
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Thank you! I just granted access for one week. I am referring to the autoresponders set up in the CnP SF plug in called "CnP Settings." As of...
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The recurring gift receipt responder is called "Recurring Receipt" and the CnP Template name is called "Coral Recurring Receipt"....
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The responder name is "Default Receipt" and the CnP Template Name is "Coral Default Receipt." Here is a list of donations that did...
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Can you share some instructions on how to grant access? I have never done that for Click and Pledge before and do not know how.
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