Upgrade request

[jillifoss]

Hi there, would you please upgrade org ID 00Dj0000000HchZ (access has been granted)

We'll be setting up an event tomorrow, so would be great...

[jillifoss]

Well... I stand corrected. The order number I shared with you wasn't the right order number, but now that I'm looking at the correct order, I see that...

[jillifoss]

Hello! I set up a new autoresponder today, and it doesn't seem to be working quite right, so I'm hopeful someone might be able to take a quick look and...

[jillifoss]

Hey

CnP.Support.AM

C&P Support

Find all posts

View Profile

Close

CnP.Support.AM - just checking in to see if you have any information on this yet. Thanks!...

[jillifoss]

Thank you!

[jillifoss]

Are there any USB credit card readers that work with the Virtual Terminal and include tap to pay and/or chip reading capability? I know we have the traditional...

[jillifoss]

Ok! Org ID 00DA0000000Avko, access granted. Is this an update I should do for all customers, or just those who are using the VT?

Thank y...

[jillifoss]

When processing a payment via the Salesforce Virtual Terminal, we're running into an issue we didn't used to have. When a customer doesn't have or provide...

[jillifoss]

Thanks. That was the only temporary contact that day, so it wasn't the email limit. The registrant matched an existing contact, so no temporary contact...

[jillifoss]

I've triple-checked that our Notifications in C&P Settings are configured to send an email for Temporary Contacts, but I'm not always receiving those...

[jillifoss]

Thanks Amanda.

I think they were feeling frustrated about the situation and asked for their card information to be deleted from the system...

[jillifoss]

There isn't a campaign issue with the forms - it's a rogue link to the old form somewhere, and I was trying to find where that link is. It sounds like...

[jillifoss]

We have gifts coming in via Connect Forms, and I switched out the form (to one pointing at a different Salesforce campaign) on their website. But we keep...

[jillifoss]

Hi there,

We have a contact who asked us to remove their credit card information. Is there a simple way to do that? (I'm guessing it's disconnecting...

[jillifoss]

Yes, thank you! All fixed up and sorted out!