Issue with referring URL, App Name, Campaign

[mmessinger]

Thanks for your time and information. Everything does seem to be working correctly.

[mmessinger]

Additionally, if it looks like everything is set up properly, perhaps donors are choosing to click on the DONATE button which is connected to the Connect...

[mmessinger]

I see what you're saying, but something seems to have happened to assign the donations to a Connect Form rather than a widget. We have all except 1 online...

[mmessinger]

Here are some order numbers with incorrect postings as well as one that is correct:

26895-1806010052223548798
26895-1805301709067585407...

[mmessinger]

I've recently noticed that donations through Click & Pledge have all gone to the same campaign, but the referring URL is different (examples attached)....

[mmessinger]

It's working now. Thank you so much!

[mmessinger]

I have reestablished the connection between Click & Pledge and Salesforce.

[mmessinger]

There was another transaction today that also did not post to Salesforce: 1610148182153497598815

[mmessinger]

Here are the order numbers:

161012812995474859467
1610122142371993152
1610137362955423693340...

[mmessinger]

You helped with the Click & Pledge upgrade this past week. I thought all was working well but it seems that our Click & Pledge donations aren't...

[mmessinger]

Yes, it worked. Thank you!

[mmessinger]

I need to login to Connect to adjust our donation form.

[mmessinger]

I just logged into the old portal. My email is the one affiliated with the account, but I still cannot login to Connect.

[mmessinger]

It's the only login I have. I've been working with DDA for 3 years and I'm the only person using it. How do we rectify this?

[mmessinger]

I tried to log into Click & Pledge this morning and I see it's a new interface. It is not allowing me to login & that's a problem. I've tried...