Edit Credit Card - failing; unspecified error

[Leslie Cox]

It does, to some extent. Thank you for clarifying. Liz may have more questions later about creating another form if that will solve our issue and let...

[Leslie Cox]

How is it that this is possible on the Virtual Terminal in Salesforce, but not on the website interface?

[Leslie Cox]

Not quite - what I am asking is, is it possible to suppress receipts for this pre-auth from going to the donor, which is confusing to them? This receipt...

[Leslie Cox]

Okay - it updated okay through Connect, but then it sent out receipts for $0 - how do I keep that from happening just because I change the card #?

[Leslie Cox]

1602231510246780357 and 173531 respectively, Casey Shaw - sorry...

[Leslie Cox]

We don't do volumes in charges - so this is only the 2nd time it's come up, and it didn't work last time either.

I need to enter a new card...

[Leslie Cox]

Thanks - I've made the changes. I didn't even know to look there; appreciate the help.

[Leslie Cox]

Okay - my web person thinks she found and fixed whatever the problem was.

[Leslie Cox]

What do I do to troubleshoot?! I have now had 2 reports that our website for donations is not working - they enter everything in, they say, and hit "submit"...

[Leslie Cox]

I am not referring to the temp contacts sitting there from last year - which are there because of a completely separate problem which I have not yet solved...

[Leslie Cox]

Thank you, that does help some. Since I don't recognize what it would be paying into and can't tell what I would replace it with, I guess I will just...

[Leslie Cox]

I didn't design our default receipt - but I have noticed that in our footer there is this line:

• Your credit card charges will be marked as paid to eFunds

...

[Leslie Cox]

I had an alert set up that would send me a note in Salesforce whenever there was a new transaction sitting in Temporary Contacts. Since the latest updates...

[Leslie Cox]

Thank you for all your help, I believe I've managed to make the needed changes!...

[Leslie Cox]

Yes, I'm sorry, in the intervening time, I had to go ahead and change the name to something closer to other opportunities in SF; I wanted to wait until...