Two Salesforce Opportunities created when Additional Fee option is active

[wtben]

Just wanted to let y'all know I filed a bug report with Salesforce about the underlying issue, which is that custom domain names shorter than 3 characters...

[wtben]

Thanks for working with me on this. The source of the inquiry is that we have a workflow rule that triggers an email when a new opportunity is created...

[wtben]

I've experienced Opportunity Products before and I already know I don't want to turn them on. Can you please offer an alternative approach that you don't...

[wtben]

I just discovered the Additional Fee opt-in and activated it for a campaign. When someone contributes and opts in, their gift generates two Opportunities...

[wtben]

Thanks for the upgrade!

[wtben]

I have opened a case with Salesforce regarding this issue. Meanwhile, beta access would be helpful.

[wtben]

I don't have any idea what you're talking about. Please provide some context. What is "the issue" with our custom domain? We've had this custom...

[wtben]

Sure, if that will help you troubleshoot, go for it.

[wtben]

Can you help me figure out why transactions with the custom payment type "Regfox" stopped triggering the associated autoresponder "Donation...

[wtben]

Thanks for your sleuthing and learning on this. I'm reminded that I made a similar discovery in my own Salesforce org last year. That should do it. I'll...

[wtben]

That seemed like an appropriate approach but didn't help. The four options offered in the Autoresponder activity menu are Call, Send Letter, Send Quote,...

[wtben]

I granted access. This is for Monterey Bay Fisheries Trust. Sorry for the confusion.

[wtben]

Agreed. I found Email and many, many other activity choices in another org. Let me know.

[wtben]

Sure, we do that all the time. Most are logged directly from Outlook. Where in Salesforce might I look for a configuration error?

[wtben]

Thanks. I had no idea that setting was there. However, Email is not a choice in my org.

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