I received the following error message when a recurring transaction was being processed:
"Reason for decline: Exceeds withdrawal amount...
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Clarification on transaction error message
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Oh, that makes sense. I thought it was someone repeatedly trying to post a fraudulent transaction. Thank you!
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The name of the account and the amount are always identical, and the transaction is always declined. If I delete the temporary contact, it is just created...
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The account in question is currently in temporary contacts where I left it after it was created last time. The order # is 1509240341221454059.
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Daily, Repeated Temp Contact
Hi C&P Support -
For at least a month now, I've been receiving daily (and sometimes multiple times a day), notifications that a Temporary...
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No, as long as there's no additional steps that should be all. Thank you!
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Errors posting to Salesforce
Our two most recent donations say "error" in the posted to Salesforce column. One I was able to get to post by clicking "post to Salesforce",...
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E-mail Autoresponder Date Error
As you can see in the image, when an e-mail autoresponse Thank You is sent to an online donor, the Date field does not display the date. The Autoresponse...1 Photo
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