Can't Access C&P Invoicing

[Kofo]

Oy, right in front of my face. Evidence that I need to take a break. Thank you!

[Kofo]

Hello -

I'd like to be able to use the invoicing feature, however, I don't see it as an option in my instance. From what I've read there...

[Kofo]

Can I pull this report in Salesforce?

Also, how do I get the custom question information into a report? The fields are on my form and I'd...

[Kofo]

Hello,

We are prepping to use the Connect SMSGiving system at our upcoming virtual gala. I've run a couple of tests but can't figure out...

[Kofo]

Hello,

This morning my org received thousands of attempted fraud transactions. Most of them were caught in Connect and did not post to SF...

[Kofo]

Yes. As I shared in my previous message, it does not appear that the user can fully navigate the overlay form using the tab button.

Tabbing...

[Kofo]

Thanks.

We are testing things and it looks like overlay is tab navigable for the most part, except over the donation amount and frequency...

[Kofo]

I am aware that there are options.

Can you point me to instructions on how to add SKU's to forms? Meaning, please respond with a LiNK to...

[Kofo]

Not asking about a specific gift/order number. I'm looking for instructions on how to add SKUs to donation forms in Connect....

[Kofo]

I'm setting up new donation forms via connect and my last issue is that the opportunities are being created without a Primary Campaign Source. I have...

[Kofo]

Hello -

We are in the process of transitioning our custom donation form over to the more standard forms from connect. We are interested to...

[Kofo]

Hello - I am in the process of updating my organization's payment forms. We are moving away from our own custom forms to the one in Connect.
...

[Kofo]

thank you!

[Kofo]

We are receiving a ton of online donations and today we have been getting the following as a decline reason:

Transaction Result: Declined...

[Kofo]

thank you!