Transactions entered on virtual terminal on legacy portal not uploading to Salesforce

[taramiller]

Thank you. Are you saying that we are several versions behind on our Salesforce instance, or on our C&P app for Salesforce? Also, before committing...

[taramiller]

C&P Account Number: 27336
tibafoundation.org

Hello, we are using a checkout page in the legacy portal to sell tickets to an event....

[taramiller]

Sorry about that. Our account number is 27336.

[taramiller]

Hello, we had a donor attempt to purchase a ticket to our fundraising event yesterday three separate times, and each time his card was declined and marked...

[taramiller]

Yes, that answers my question. Thank you!

[taramiller]

Hi, I have been able to figure out how to access the old portal. Can you tell me how long those checkout pages will be available/accessible? Our gala...

[taramiller]

We do not currently have C&P integrated with Salesforce. For our annual gala, I have always used a customized C&P checkout page via the legacy...

[taramiller]

We are using the one entitled "Wine Tasting and Conversation - Individual Ticket"

[taramiller]

We're not using Salesforce. Trying to form at a ticket using the C&P checkout pages on the C&P portal.

[taramiller]

I'm trying to create a ticket for a new event we're holding and cannot get the text on the ticket body to line up correctly. The first line is way off...

[taramiller]

I’ve been processing recent donations via one of our custom checkout pages: https://co.clickandpledge.com/?wid=93774. I’ve been able to process them just...

[taramiller]

+1 for eliminating targets. Our default campaign is used for general donations and is open-ended; we don't have a target goal. We would like to eliminate...

[taramiller]

Okay, I have submitted the details of four fraudulent transactions we've received just in the last week. Thanks.

[taramiller]

I've been told by Click & Pledge to notify you when we receive a suspected fraudulent transaction. How do we go about doing that? Here on these forums,...

[taramiller]

Strange - this is the third time I've attempted to reply. For some reason, my replies are not being posted. I have a few questions:

1. In...