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For us, after a donation amount is selected the a new section on the donation form appears with this option for the donor. See the attached screenshot...
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Support access granted for 1 week. Org ID: 00DA0000000Ceys Thank you!
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APEX unhandled exception errors - CnP_PaaS.Maintenance_TemporaryContact
Last night and this morning we got these two APEX unhandled exception errors. While we haven't found any errors in Salesforce I wanted to alert you to...
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Regarding "In Honor Of" gifts (we are starting with Gift Memberships) we are having success using the Custom Questions. Add these to your donation...
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How to have a transaction report to show total for only one day.
With the old Portal we were able to have a report that would show the total of transactions for a single day. In the new Connect 2.1 report tool the...
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Hi all,
Just a vote of support for this feature of setting a transaction now so that we don't have to login on the future date the donor...
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Upgrade to v 2.1008 from 2.1003 not reflected in C&P Settings About Tab
This morning I ran the upgrade to API v 2.1008 from our installed version 2.1003. While I got confirmation email from Salesforce that this installed...
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Credit Transaction - how to confirm and document?
Hello,
I believe I have successfully credited a transaction through the C&P Portal following the documentation instructions. This...
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OK I see now looking at the Authorization Status in the Portal detail report that one of these transactions is "Credited" and the other "Settled"....
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Good day and thank you for the reply.
Sorry about the wrong transaction numbers but I think you found them both: credit for $25 5/7: 1405070015518475325...
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Help with Bank Reconciliation
Hi,
I am wondering what is the best way to get help tracking down Bank Reconciliation questions.
During the Seattle GiveBIG...
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Well I think I have figured this out. Seems the text value for the Other1 field should NOT include the "$" symbol. The example given in h...
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Help with "Other" amount for Payment Amount
Hi, we are using PaaS v 8.3051 with Salesforce and designing our own online payment form.
All is working great except for the special case...
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