Push donation to SalesForce and it doesn't get logged

[dgoodkin]

Thank you! We had three event registrations go through again, so those people received another receipt email. I double checked with one person, and he...

[dgoodkin]

I reconnected and verified. Can you push all the donations that weren't logged to SalesForce please? Thanks!

[dgoodkin]

I was able to log into the Connect port and see all the failed transactions. So, now I know how to do this. Can you explain how I update my SF connection...

[dgoodkin]

We have multiple donations in Click and Pledge that didn't get logged to SalesForce. I issued a Push to one of the donations and it still didn't get logged...

[dgoodkin]

I realized that and went to the Reports that you listed above. It's close to what I want. It lists every answer though. So, there are 2-4 entries for...

[dgoodkin]

This could work. I can't get to the screen you are displaying. When I say create custom report it gives me four report types:...

[dgoodkin]

We have three custom questions on our custom donor page. I'm trying to figure out either how to run a report that shows donor name, amount, and custom...

[dgoodkin]

I responded too quickly. I received this error message when I did the push: "Insert failed. First exception on row 0; first error: DUPLICATE_VALUE,...

[dgoodkin]

Thank you for your quick response! I wasn't going to the Send Receipt tab. It's working for me now. Is there a report you can run to find out which transactions...

[dgoodkin]

I have the same problem! I can't push a transaction to salesforce. When I follow their suggestion, I can only credit a transaction. If C&P is watching...

[dgoodkin]

I may need to discuss this on the phone with someone, because I can't seem to explain it clearly in the forum. I am still seeing the same problem. The...

[dgoodkin]

We have two transactions that we can see in Click&Pledge reports, that we don't see in SalesForce. Basically, donation records weren't set up for...

[dgoodkin]

The last time my SalesForce password expired at the end of December, you guys sent me that link to show me how to get the transactions into SalesForce...

[dgoodkin]

I'm trying to recover transactions that occurred when my SalesForce password expired. I'm following the instructions listed here:http://forums.clicka...

[dgoodkin]

Thank you. If I put the beginning date to 1/1/2013 it worked. They've been doing monthly donations since April. So, I'm not sure why there was a problem,...