Declined transaction?

[lpleva]

Thank you for your thorough reply!

We just had Nirav try making a donation again, and his card once again got declined. Any idea why this...

[lpleva]

Hello,

The name of the first individual who reported that his transactions are getting declined is Nirav P****; we received the email yesterday,...

[lpleva]

Hello,

We recently received email from a donor that his donation failed to process, and he received a "Card Declined" error. Any...

[lpleva]

Hi there,

I have two somewhat related questions:

First, what minimum information is required to process a transaction? From...

[lpleva]

Hello,

I used the C&P Designer to create a new custom receipt for individuals who choose to donate to our organization. When I click...

[lpleva]

Hello,

Our organization is interested in using C&P in combination with Salesforce to keep track of potential donors (we're a non-profit...

[lpleva]

Hi there,

Is it possible to modify the "Subscribe to eNewsletter" text on an easyPages checkout page? I'd like the text on my...

[lpleva]

Great, thank you!

So you know why I asked about the Account record types. Previously, I only had the "master" record type (i.e....

[lpleva]

Hello,

I am a little confused about the Contact and Account settings.

From what I understand, every donation (opportunity)...

[lpleva]

Perfect!

One final question: every once in a while, we receive a corporate donation which does not have a specific individual attached...

[lpleva]

Thank you for your prompt response.

We have the following column header names:

• Date
• First Name
• Last name
• Address (line 1)
• Address

...

[lpleva]

Hello,

I just finished connecting our new C&P account to Salesforce (non-profit edition), and was able to verify that all donations...