Why check number for echeck?

[Shari]

Hi, I did this to test the autoresponder for the e-check. I used the routing number of my bank, but a bogus account number (I think... I did it a few...

[Shari]

I also have the same question. I cancelled the recurring donation in the Click & Pledge portal but it still shows up in the C&P Recurrings tab...

[Shari]

Okay, thanks.

[Shari]

Hello, is anyone looking at this forum and answering customer questions? I need an answer to this. I have donors who are confused and that's not a good...

[Shari]

Yes, that works. I had missed the step of going to the Autoresponder Settings to set up the tags initially. Thanks.

[Shari]

I am using both the easy form and the mobile form. I have e-check enabled. On both forms, when someone donates by e-check there is a mandatory check number...

[Shari]

I noticed this post is a few months old. Was this issue ever resolved? I'm setting up a new mobile donation page and I want to be sure this bug has been...

[Shari]

I created a template, but when I go into the autoresponder settings it does not appear in the dropdown where I have to choose a template. My tags I included...

[Shari]

Hi, please do the post-install for the auto responder for Spring Rain International 00Do0000000YAYn.

[Shari]

I see a processing fee on a recent delined transaction. The donor donated again with a different credit card with no problem. I see a fee for the declined...

[Shari]

Hi, Where do I find a reason for a declined payment? I logged into my C&P account and looked up the payment and I saw the payment that wasn't declined...

[Shari]

No, I'm not using the E-newsletter subscription checkbox in the checkout page (didn't know there was one). I have created a CUSTOM QUESTION that asks...

[Shari]

Yes, I have the latest version installed and I have used this screen to map my other question. The problem with the e-mail opt-out question is that in...

[Shari]

I'm not sure I understand what you mean. Should I be looking somewhere besides the donor's Contact record and C&P Donations? It shows the correct...

[Shari]

I have two custom questions. One of them is an e-mail question: would they like to receive our newsletter. I tried mapping it to the e-mail Opt-Out field...