C&P Account Number: 60904
Start Date: 3/4/2022
End Date: 3/6/2022
SF Org ID: 00D5w0000067Xbt
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Pushing Transactions to Salesforce
Hi, for C&P Account 60904 it looks like March 4th, 5th and 6th, we had errors pushing transactions to Salesforce. Could I get assistance doing a bulk...
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I appreciate you looking into this for us. I understand that this is out of your control. Thank you.
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This just happened to us again. If you could please see what's going on. Thank you!
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CnP.LiveSupport.AB - Both times the donor submitted their gift as a new recurring donation through a FAAS form. There were no edits/updates made. (Give...
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Hi, we're having this same issue again, where a recurring gift is reverting an expiration date back to a previous date.
If you look at these...
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Can't Cancel a Recurring Gift
I'm assuming this is caused by the other issues you're dealing with today, but I have a recurring donation, Master Order Number: 50801-1901182211457915447...
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Credit Card Updater Reversing Card Updates?
We have a Recurring Donor who set up a new monthly gift, updating their Credit Card's Expiration Date with Order Number: 20588-2106202129436568528 From...
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C&P Org 20588: I am having this issue as well! Just emailed Support with 22 donations I've found so far with transaction campaigns not in our database....
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Field Sets! That was what I was missing. I had created the custom field a while back, but couldn't figure out how to get it displayed. Thank you so much!...
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That's great news! I know my CFO will be happy! One other suggestion that came to mind. In Salesforce, I'd love to have an editable "Cancel Reason"...
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Sorting Settlement Reports - CONNECT Reports
It would be really helpful if the propay settlement reports in CONNECT were organized by Sweep Date starting with the most recent on top.
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There are no Autoresponders set up at this time. Thanks for checking though!
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Bulk Push C&P Transactions to Salesforce
Hi, my client, Positive Life Radio has been using C&P since May, but only connected their Salesforce Instance Today.
Can you bulk post their...
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