Authorization Required Error

[vsulkowski]

The event was definitely deleted when the package was uninstalled and then reinstalled. We've had to rebuild it from scratch.

I made contact...

[vsulkowski]

I've found the solution. It was a problem in the site's guest user profile. Under Standard Record Type Settings > Accounts, Organization was set as...

[vsulkowski]

I went ahead and deactivated all our validation rules and still get the authorization required error on the third page. Any ideas?

[vsulkowski]

Thank you. That matches what I was seeing internally and my suspicions given the issues we had with Convio's customizations when we initially installed...

[vsulkowski]

Don't worry, we share your dark sense of humor. I figured the problem would be something simple but also difficult to locate; this fits both those criteria....

[vsulkowski]

I don't know if this helps or complicates the issue, but two weeks ago, when we first starting working on building out the registration system, we could...

[vsulkowski]

Thank you very much! At least that narrows down the problem. If you pinpoint which application or setting is creating the problem, I can try to disable...

[vsulkowski]

I just created a fourth site from scratch following the exact instructions as described in the Post Installation and the same error is generated. I also...

[vsulkowski]

Yes, as I stated, we have retried the steps several times before and after the initial support contact to ensure accuracy. Since then I have also tried...

[vsulkowski]

I had a "high priority" ticket (RMS-235-67578) started over two weeks ago by support that I never received an update on despite several emails...