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Declined transactions
One of our members has had several payment attempts declined and does not know why. Can you let us know this reason for the following transactions being...
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I reset my token after seeing your message and tried a transaction, which passed successfully to Salesforce. However, no other subsequent transactions...
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Is the importing of our data to Salesforce complete? I need to reactivate one of our autoresponders, but don't want to do it until I know the import is...
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I set up the CnPCheck account as directed.
What does it mean that "records were halted for an invalid login"? Was it an issue at...
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Transactions not posting to Salesforce
Our C&P transactions appear to have stopped passing though to Salesforce, leaving users without the custom receipt via Autoresponder. I confirmed...
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The verification record looks good.
We would like to have imported to Salesforce all successful transactions (i.e., Authorized Credit Cards,...
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I had previously set up an account for C&P access.
Do I need to reset the password or do you have the information from my C&P account...
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The few extra spaces that appear in the lines quoted from a CSV file -- within titles in the header line and between a comma and bracket in the data line...
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To be clear, I used Salesforce Donor Management to create the zip file, as per the instructions. Unzipping the file yielded the expected CSV files...
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I was using C&P PaaS 7.3002 and Class Library 1.1000 when it first failed. I updated to PaaS 7.3003 and it still fails.
I created the...
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