Good morning CnP.Support.AM ,
There are actually a pair of transaction order numbers for each case.
Here are the Order Numbers...
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Click and Play '89 started a topic Difference between updating credit card info in Connect and in Salesforcein CONNECTDifference between updating credit card info in Connect and in Salesforce
I recently updated the credit card info for two recurring donors. As best as I recall, I used the C&P Recurrings app for one donor and Connect for...
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Click and Play '89 replied to Payment form missing, instead displays 'No donations are accepted at this time'in CONNECTYou were correct, there was a past end date on the form setting in the Click & Pledge Connect app in WordPress. Thank you for identifying the s...
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Click and Play '89 started a topic Payment form missing, instead displays 'No donations are accepted at this time'in CONNECTPayment form missing, instead displays 'No donations are accepted at this time'
Payment form on webpage: https://www.iisd.org/ela/donate/ is showing 'No donations are accepted at this time'.
Live support team suspects...
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Updating recurring donors credit card info when they are about to expire
In Salesforce, I found the C&P Recurring App where I can 'Edit Credit Card Info' of a recurring donor. From there I have the following question...
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