Donation Mistakenly Marked as Fraud

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Great, thanks so much!

[kwclick5]

Great, thanks for your help!

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We had a donor try to give and get a decline. We believe he entered the wrong credit card expiration date. He ended up calling us to give us his information...

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CnP.LiveSupport.AB Thanks for checking for us! As I said this was just a test donation and generally the Salesforce campaign on the Connect campaign does...

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We had a recurring gift decline today with the error: Gateway Internal System Error Gateway Internal System Error (account setup improperly).
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That's how I thought it worked. We have Use Transaction Campaign checked for Any or Blank SKU. We don't have any other rules to assign a Primary Campaign...

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I'm not sure if this would fit better in the Salesforce forum, but since it deals with Connect set-up, I thought I'd put it here.

When you...

[kwclick5]

Great, thanks!

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We had a donor just notice that their recurring gift stopped running after their gift in May. We're not sure exactly why that happened. They wanted to...

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I think this possibly could also fit in the Salesforce category, since I have two questions related to an incorrect state picklist value. We had a donor...