C&P Test account seems to be not working

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The user is the sandbox admin user that created the sandbox [email protected]

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I posted in the upgrade channel that I needed a sandbox to be upgraded so that one of our C&P test accounts could be connected to it. Support said...

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I posted in the upgrade channel that I needed a sandbox to be upgraded so that one of our C&P test accounts could be connected to it. Support said...

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If there is something irreparable with this account then we'll need to request another test account. Thanks for your help...

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I attempted to connect our test account again to the sandbox in this email thread and received the same error message. Can you please look into our C&P...

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Need to use sandbox for testing with one of our C&P test accounts:
Org ID:00DK000000XKNv0
Access granted...

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Org Id: 00Do0000000an9P
access granted

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Org ID:00DG0000000jFHg
access granted

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Org Id: 00DF00000008F4u
Granted Access
Includes Events

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Org ID: 00Di0000000btgh
Access Granted
C&P Accounts: 28093,27765,27766...