Default for Confirmation email when issuing a credit?

[BobD]

The order number is 35724-2005251337546841114 and is has a status detail of "Do Not Honor". I strongly suspect user error in not contacting...

[BobD]

I see that - I would like to add a DEFAULT bcc to accounting....

[BobD]

If I enter a credit to an event attendee and the confirmation email comes up, it doesn't seem to have a default cc: setup. I can't seem to find where...

[BobD]

while you are in there, did you try updating phone to "mobile phone" and not "business phone" ?...

[BobD]

I added fields to the registration - so I see two sections "Primary Billing Matching Fields" and then "Additional Matching Fields"....

[BobD]

We are getting multiple complaints about people not being able to register because they can't figure out to click on the Add button. When I go to ht...

[BobD]

When I am in "C&P alias contact", it does not let me update only the additional matching fields. It requires at least one billing field...

[BobD]

thank you.

[BobD]

I have an attendee whose credit cards got declined for an event, then writes to say that was no room to enter it "properly" with spaces between...

[BobD]

In the "Attendee Information Fields" section of "Form Fields" - I added a couple new fields that I had just added to the contact record....

[BobD]

I was going to use C&P Alias Contact Screen https://haiglobal--cnp-paas.na88.vis...fdc.override=1 to copy information to a contact. When I changed...

[BobD]

We had a person register for an event. When we tried to contact the person later using the contact information in the SalesForce contact record, we found...

[BobD]

It would be great to integrate this for the C&P Event Management - especially since C&P is rolling out a Zoom integration. The problem with...

[BobD]

Granted. The event is "Loving Me, Loving You May 23-24, 2020" and you can use Bob DeRosier as the contact.

[BobD]

I tried various combinations of "Delete and Reset" / "Synchronize Country...." and "Save" in the Countries & States...

[BobD]

I thought I had - will try it again and see what shows up with the next registration.

[BobD]

In the Box office, if I search for a partron select load, the record comes up with an empty Country entry. When I select the country, the state field...

[BobD]

In an Event, in the registration email, the subject line field is displayed to a different length when editing than when viewing. When I am editing the...

[BobD]

So how do they track whether they issued the refund or not ? Use an additional field in the registration record?

[BobD]

We have a policy of issuing a partial refund, depending on how close to the event the person cancels. If we have to credit back the full amount and...