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[CnP.Support.AM]

Good day @[email protected]

We reviewed and noticed that both of the transactions are authorized with a time difference of 27...

[CnP.Support.AM]

Good day @Sharon

We have upgraded your instance to the latest version of our apps and reviewed the permissions.

It is always...

[CnP.Support.AM]

Good day @Sharon

Yes, the most common reason for that is the lack of permissions to the user. If you grant us login access to your instance...

[CnP.Support.AM]

Good day @jeffhonnold-gp

We have fixed it.

Please check and let us know if we can be of any further assistance.

[CnP.Support.AM]

Good day @lindsay.sweet

We have done basic testing of your form and noticed there are a lot of validation issues on the donation page, such...

[CnP.Support.AM]

Good day @esaner

We noticed that we don't have access anymore to your Website Admin login page.

Please note that the error 500...

[CnP.Support.AM]

Good day @jillifoss

I have tested it and found no issues. The TAX is appearing once we select the Country and State.

Please...

[CnP.Support.AM]

Good day @corrinaagrace

We have completed the post-installation steps in your instance. Your instance is all set and good to go.
...

[CnP.Support.AM]

Good day @corrinaagrace

We've installed your apps, but in order to complete post-installation, we need you to set up a Site Domain.
...

[CnP.Support.AM]

Good day @jillifoss

Quick Update: I have discussed this case with our developers and they concluded that TAX will apply based on the Product...

[CnP.Support.AM]

Good day @One Percent for America

We have completed the post-installation steps in your instance.

Please let us know if we can...

[CnP.Support.AM]

Good day @lindsay.sweet

Would you please share the link URL of the form you are referring to so that we review it?

[CnP.Support.AM]

Good day @jillifoss

I see that you are referring to the second page but the sales tax will appear after that page. Once you click on the...

[CnP.Support.AM]

Good day @One Percent for America

We've installed your apps, but in order to complete post-installation, we need you to set up a Site Domain....

[CnP.Support.AM]

Good day @Perc-BRC

In order to pull that information in the receipt, you need to add the following wildcard to the receipt: {Installment#}....

[CnP.Support.AM]

Good day @jillifoss

May I ask you to please clear your browser cache and test it? We tested it and it is working, please see:
...

[CnP.Support.AM]

Good day @DWhitig

You will need to create a support ticket and request to update the email so that our accounts team members will take care...

[CnP.Support.AM]

Good day @jillifoss

We have released the update.

Please test it now and let us know if you see any issues.

[CnP.Support.AM]

Good day @ArchieBray

Yes, as of now, / is not a valid character in SF VT. Hopefully, in the next update, we are including the / but for...

[CnP.Support.AM]

Good day @kwclick5

As far as I can tell from asking questions at Q&A sessions, our Salesforce connection with Connect will stay active...