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[CnP.Support.AM]

Good day @[email protected]

Here is the KB article about Propay migration: https://support.clickandpledge.com/s...opay-migration...

[CnP.Support.AM]

Good day @slipsey1

As of now, there is no plugin for Events. You can iframe it and you will find the iframe code under Basic Information:...

[CnP.Support.AM]

Good day @slipsey1

In order to add Custom CSS first you need to enable it under C&P Event Management >> Default Settings
...

[CnP.Support.AM]

Good day @Erin2020

Sure, we need login information of your instance so that one of our developers review it. Please submit a support ticket...

[CnP.Support.AM]

Good day @abancher

We have installed our apps in your Salesforce instance as requested.

In order to complete the post-installation,...

[CnP.Support.AM]

Good day @kpatterson

We have posted the transactions to your instance and most of them are in C&P Temporary Contacts to review and process...

[CnP.Support.AM]

Ok, would you please share the ContactID for the following order number: 36816-2008031317137076002

[CnP.Support.AM]

What error do you see when process temp contact?

[CnP.Support.AM]

All you need to do is to delete the condition of Any Non-Blank SKU OR uncheck the box for "Use Transaction Campaign" OR specify any other C...

[CnP.Support.AM]

Good day @[email protected]

We have upgraded your Salesforce instances as requested.

IMPORTANT REQUIREMENT: It is IMPORTANT...

[CnP.Support.AM]

Good day @KMartin

We reviewed and found that it is due to the Opportunity settings you have set up under C&P Settings >> Opportunity...

[CnP.Support.AM]

Good day @cbarton

We reviewed and found that you have enabled the role Campaign and in this case, we assign the Level Campaign to the Role...

[CnP.Support.AM]

Good day @KMartin

Would you please share the order numbers?...

[CnP.Support.AM]

Good day @Clareodo

Please note that the partial credits may not be processed in ProPay. However, I have been told that there is a meeting...

[CnP.Support.AM]

Good day @Allison

We reviewed the event and it looks like you have changed the status of the Attendees to "Invoice Paid". It should...

[CnP.Support.AM]

Good day @jhobbs

You can set the SKU for the item for active recurring. You need to set the SKU under the latest transaction of that respective...

[CnP.Support.AM]

Good day @Allison

Are you referring to Dashboard reports in Event Management or Salesforce reports? Would you please grant us login access...

[CnP.Support.AM]

You can prevent it by using localstorage instead of URL parameters so once it append, you can clear the browser localstorage.

[CnP.Support.AM]

Good day @[email protected]

We have upgraded your Salesforce instances as requested.

IMPORTANT REQUIREMENT: It...

[CnP.Support.AM]

We don't have any issues viewing our C&P tabs in both of the views. We reviewed both of your instances and found no issues in either view.
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