Home

[CnP.Support.AM]

Good day @ctugwell

I have created a ticket for you and one of our accounts team members will be contacting you shortly.

[CnP.Support.AM]

Good day @Samiam

What do you mean by "I have to login and change the owner manually so that they can see it" are other users unable...

[CnP.Support.AM]

Good day @Samiam

Sorry, as of now, we don't have that option. However, I have forwarded it to our developers to see the possibilities in...

[CnP.Support.AM]

Good day @ctugwell

We have completed the post-installation as requested.

IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish...

[CnP.Support.AM]

Good day @[email protected]

Sorry, as of now, it is not possible. We post all of the transaction data to SF except Fraud. However,...

[CnP.Support.AM]

Good day @kwclick5

Yes, that is correct. We don't suggest to update manually since it will affect when the actual recurring installment ...

[CnP.Support.AM]

Yes, that is correct.

[CnP.Support.AM]

Good day mjokiman

Yes, both are same but appears twice. However, we have identified the issue and will be addressed by Today.
...

[CnP.Support.AM]

Good day @annieleblanc

Not yet. It is still in the testing phase and hopefully will be out this week. We will update you once the update...

[CnP.Support.AM]

Good day @[email protected]

Your instance is up to date. However, we reviewed and completed the post-installation steps.

...

[CnP.Support.AM]

Good day @kwclick5

Please note that once you change the next installment date in Connect, the new information will not post to SF until it...

[CnP.Support.AM]

Good day @Samiam

We just reviewed your instance and found that you have set to not create an opportunity record under C&P Settings >...

[CnP.Support.AM]

Good day @[email protected]

Yes, you have only access to fraud for 7 days. However, we do soft delete the fraud to not overwhelm the...

[CnP.Support.AM]

Good day @esowers

We have an update which is compatible with the latest version of WordPress 5.5.3 and GravityForm 2.4.21.5

...

[CnP.Support.AM]

As of now, we don't have an option to turned it off but I have forwarded it to our developers and hopefully, it will be resolved in the next release.

[CnP.Support.AM]

Good day @KevPFLAG

We have upgraded your Salesforce instances as requested.

IMPORTANT REQUIREMENT: It is IMPORTANT that you...

[CnP.Support.AM]

Good day @[email protected]

Per the above process builder, you are trying to copy the transaction time zone value to contact fields...

[CnP.Support.AM]

It is but you have included some other text in the mapping.

[CnP.Support.AM]

Question was wrong in the custom question mapping.

[CnP.Support.AM]

We reviewed and fixed it. You have not mapped the question correctly.

Please check and let us know if we can be of any further assistanc...