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[CnP.Support.AM]

Good day @jodina-mai

I see what you are referring to. I have forwarded it to our developers to review it. I will update you once we identified...

[CnP.Support.AM]

Good day @bries

We just reviewed and noticed that we don't have access to your instance.



Please grant us login...

[CnP.Support.AM]

Good day @jamietsauer

We are expecting the new release hopefully by next week so please make sure we have access to your instance for 30...

[CnP.Support.AM]

Let me explain about recurring:

There are 2 methods for recurring:

• Installment: installment is when you want to pay a large sum in smaller

...

[CnP.Support.AM]

Good day @jackdunn

There is no way to update the card details of a single transaction in Connect. However, if you share the order number...

[CnP.Support.AM]

We just had a glance at your FaaS form and noticed that you have included the WID node which is not required and also there seem to be some validation...

[CnP.Support.AM]

Good day @Charles Kahle

After the most recent release, we have received a report from a client about data randomly NOT posting to the SF....

[CnP.Support.AM]

Good day @Jeff Johnson

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the...

[CnP.Support.AM]

Good day @krj1903

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Any update?

Looking forward to hearing back from you.

[CnP.Support.AM]

Looking forward to hearing back from you.

[CnP.Support.AM]

Good day @JanetHandy

Sorry for the inconvenience, We have fixed it.

Please let us know if we can be of any further assistan...

[CnP.Support.AM]

Good day @jillifoss

As requested, we have completed the post-installation steps in your instance.

Please let us know if we can...

[CnP.Support.AM]

Good day @AlexSH

As of now, you may reorder the questions but not the answers. You simply need to replace the text of the dropdown menu accordingly...

[CnP.Support.AM]

Good day @NobelityProject

Please note that all of the transactions will get posted to SF except the Fraud. However, you may set the stages...

[CnP.Support.AM]

Good day @dcallahan

We reviewed the above images and noticed that you have selected the installment for the periodicity of 999 and the CAD...

[CnP.Support.AM]

Good day @[email protected]

Thank you for submitting the information. Our developers reviewed your instance and it looks you are...

[CnP.Support.AM]

Good day @girlsempowermentnetwork

Yes, you may edit/update the SKU for existing recurring. Please refer to the following KB article: htt...

[CnP.Support.AM]

Good day [email protected]

Please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details...

[CnP.Support.AM]

Good day Simon

We have completed the post-installation steps in your instance as requested.

Please let us know if we can be...