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[CnP.Support.AM]

Good day @InvisibleDisabilities

One of our developers reviewed your instance and upgraded our plugin to the latest version. We found NO issues...

[CnP.Support.AM]

Good day @Arydiel

Maybe I am looking into the wrong OrgID?




Would you please share your Salesforce instance...

[CnP.Support.AM]

Good day @rraybeck@saddleupnashville.org

Yes, you are correct. You have to set up different Registration Emails for each ticket level and...

[CnP.Support.AM]

Good day @gspikes

Those are not duplicates but the attendees and that is expected behavior.

Please note that we have two types...

[CnP.Support.AM]

Good day @Deltau

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Good day @julie.ferguson@annandale.org

We reviewed and completed the post-installation steps in the production instance.

Please...

[CnP.Support.AM]

Good day @sfit@outdoors.org

It is NOT possible and there is NO way to do that. As you see in the other posts, it can only be connected to...

[CnP.Support.AM]

Good day @jasonleming

Please note that in case of a recurring transaction, we tokenize the information and then discard all information....

[CnP.Support.AM]

Good day @cbarton

Would you please share the order numbers so that we can review it what's going on?

Looking forward to hearing...

[CnP.Support.AM]

Good day @Arydiel

We just reviewed and noticed that we don't have access to your instance.

However, did you checked the C&P...

[CnP.Support.AM]

Good day @Mary Myers

Sorry, as of now, it is not possible. You need to add individually.

[CnP.Support.AM]

Ah, you need to create the force.com site in your instance in order to use the events.



Please set this up and let us know so...

[CnP.Support.AM]

We have completed the post-installation steps in your Sandbox instance. However, if you share the Production OrgID we will review and complete the post-installation...

[CnP.Support.AM]

Good day @jeffmcguire11

To establish the connection you need to copy and paste your Salesforce instance URL and it may be a custom domain...

[CnP.Support.AM]

Good day @cbarton

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Please review the following KB article which will walk you through: https://cnp.mn/Salesforce-Connection

[CnP.Support.AM]

We have completed the post-installation steps. Once you establish the connection, you will be all set and good to go.

[CnP.Support.AM]

Good day @InvisibleDisabilities

We received the information you shared through the support ticket but we noticed that you haven't shared...

[CnP.Support.AM]

Good day @LYS

We have upgraded your Salesforce instance as requested and we see NO issues with the coupon code. Please see:

...

[CnP.Support.AM]

Good day @jtlin

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...