Home

[CnP.Support.AM]

Good day @mblake

We just reviewed your instance and realized we do not have access. Please grant “Click & Pledge Support” access for...

[CnP.Support.AM]

Good day @Neil Wintle

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the...

[CnP.Support.AM]

Good day @kaypro4

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Good day @Norm Mason

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the...

[CnP.Support.AM]

Good day @jdavis

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Good day @gagne1021

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Good day @Nondas

We have upgraded your Salesforce instance as requested.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Good day @mzellner@npsafoundation.org

Unfortunately, the new credentials also don't have write permission. We still receive the same error:...

[CnP.Support.AM]

Good day @reformedforum

Perfect! We have completed the post-installation.

It is highly recommended that you login to the Connect...

[CnP.Support.AM]

Good day @patrickdixon

As stated above when this warning shows up it simply means we are unable to read the version number. Since you are...

[CnP.Support.AM]

Good day @rydie586

I see that the following three people are admin users in your account and you will need to contact them to establish the...

[CnP.Support.AM]

replied: https://forums.clickandpledge.com/fo...istance-needed

[CnP.Support.AM]

Good day @abrown-ppc

We reviewed and found NO issues with adding Attendees. Please see:


There might be something blocking...

[CnP.Support.AM]

Good day @TPMC

We have upgraded your instance as requested.

In order to complete the post-installation, we need to have the...

[CnP.Support.AM]

Good day @john@sputnikmoment.com

You will need to add those fields by editing the opportunity page layout:



Hope...

[CnP.Support.AM]

Good day @rachel@ellerbecreek.org

We have upgraded your Salesforce instance as requested.

It is highly recommended that you...

[CnP.Support.AM]

Good day @Fred Seibel

You may want to switch the node WID with the Campaign so the transactions no longer post to the old WID's reference....

[CnP.Support.AM]

Good day @theresa.solinger@uncommonschools.org

We have upgraded your Salesforce instance as requested.

It is highly recommended...

[CnP.Support.AM]

Good day @dstephens

That is not an option at this moment but I suggest you post the above in ideas and suggestions group: https://forums...

[CnP.Support.AM]

Good day @TheCALLdatabase

Our attempts to upgrade the Events app do not seem to be working. Are you receiving any errors from Salesforce...