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  • CAnnot submit card data

    https://www.catiescloset.org/checkout/ after adding items to cart and getting to the checkout screen:
    • No Credit Card fields visible; once you click the Credit Card radio (that already appears checked) then you see card fields
    • Clicking the Place Order button without filling any card fields does not return any validation message. No console errors seen.
    • Entering in incorrect data into the fields and then clicking the Place Order button does not return any validation message. No console errors seen.
    • Switching test mode and using testing values in the fields and then clicking the Place Order button does not return any validation message. No console errors seen.



  • #2
    Good day @catiescloset.org

    Wondering if you have seen our response to your other forum post for the same questions.

    Please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.​

    If you have already submitted it, please share the Ticket#​.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hello,

      I submitted a ticket and they told me to post on this thread.

      ref:_00D30obtq._5004v24Hx4u:ref

      Comment


      • #4
        Good day @catiescloset.org

        We understand that you have been redirected to this forum because all third-party integration issues are handled through this forum.

        We have requested you to open a support ticket to share the login credentials (FTP and Admin login details) because this forum is a public forum and we don't want you to share the credentials here.

        Please note that when you have requested to open a support ticket to share the login credentials, please include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

        However, we have responded to your ticket, please share the login details so that we can review it.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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