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Information Needed
To help us with upgrading your instance please make sure to:
We recommend you conduct a Sandbox test before upgrading to the production instance. We see that you have granted access to your Production instance.
Please create a Sandbox and share the OrgID and grant us login access so that we can upgrade with Click & Pay Suite.
Once upgraded into Sandbox, you can test the Sandbox with the live data posting to your Sandbox instance by installing the "Salesforce Sandbox Synchronizer" app in the Production instance and set it up so it posts data from your production to your Sandbox so you can test it and make sure all is OK.
Looking forward to hearing back from you.
Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
We have upgraded your Sandbox instance with Click & Pay Suite.
Please install the "Salesforce Sandbox Synchronizer" app in the Production instance and set it up so it posts data from your production to your Sandbox so you can test it and make sure all is OK.
Please check and let us know if we can further assist.
Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
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