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  • Please upgrade my system

    Please upgrade our system to resolve the salesforce connection failure. Salesforce Organization ID: 00Do0000000I9JC. Access granted for one week. Thanks.

  • #2
    Good day @HRWC

    We just reviewed your instance but unfortunately, we do not have access.

    Please grant us login access as an administrator so we can update your instance. Instructions are provided at the top of this page in the "INFORMATION NEEDED" section.​
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Sorry about that. I had selected the wrong group to allow access. You should have it now for one week. Thanks.

      Comment


      • #4
        Good day @HRWC

        We still don't have access:

        Click image for larger version

Name:	NO ACCESS.jpg
Views:	12
Size:	141.2 KB
ID:	65461
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Hi, I've tried it again. Here is a screenshot of my access options. Click image for larger version

Name:	image.png
Views:	10
Size:	39.1 KB
ID:	65463

          Comment


          • #6
            Good day @HRWC

            We've upgraded your instance with the latest versions of our apps.

            Be sure to re-establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection.​
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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