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  • Upgrade Request

    Please upgrade our Salesforce app, thank you!
    00D80000000aMTi

  • #2
    Good day @jhobbs

    We've upgraded your instance with the latest versions of our apps.

    Be sure to re-establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you! We have a number of transactions in the post to Salesforce Error state - is there a way to bulk post to Salesforce? Thanks again.

      Comment


      • #4
        Yes, we can mass push the data to your instance if you share the Start Date of transactions and End date of transactions.

        Looking forward to hearing back from you.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Great, thanks! We need to post the transactions from 8/18 through 8/22, on both of our accounts. Thanks again.

          Comment


          • #6
            Good day @jhobbs

            We see that you have a number of Autoresponders, they will be sent so you may want us to mark disable for not posted order numbers? please confirm.

            Looking forward to hearing back from you.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Yes, please disable the autoresponders. Thank you!

              Comment


              • #8
                Good day @jhobbs

                Per your request, we have mass posted the transactions from 8/18 through 8/22.

                Please check and let us know if we can be of any further assistance.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment


                • #9
                  Looks good on our end. Thank you!

                  Comment

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