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Please update our org.

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    CnP.Support.AM
    C&P Support

  • CnP.Support.AM
    replied
    Good day @CTG+UESF

    We've upgraded your instance and completed post-installation as requested.

    Be sure to re-establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection.

    Salesforce has made changes since you last upgraded C&P apps (last fall) that make it important that you assign appropriate permission sets to your app users.

    NOTE: Please make sure that the user who is settling the temporary contacts has the following permissions:
    • Field-Level Security set as Visible to the Opportunity objects standard fields i.e. Account Name, Amount, Lead Source, Primary Campaign Source, & Quantity
    • Campaign creation permission needed for the user. (for assigning these permissions goto Profile > Edit > Standard Object Permissions > Campaigns > check Read and Create permissions.) Note: Check the "Marketing User" checkbox on the user details page.
    • Case creation permission needed for the user. (for assigning these permissions go to Profile > Edit > Standard Object Permissions > Case > check Read and Create permissions.)

    Leave a comment:

  • CTG+UESF
    Junior Member

  • CTG+UESF
    started a topic Please update our org.

    Please update our org.

    Hello! Please update the C&P apps in our org. OrgID is 00DE0000000Ydzz
    Remote access has been granted.
    Thank you so much!
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