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    CnP.Support.AM
    C&P Support

  • CnP.Support.AM
    replied
    Good day @KevPFLAG

    We've upgraded your instance and completed post-installation as requested. We have removed Events from the list in C&P Settings.

    Be sure to re=establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection.

    Salesforce has made changes since you last upgraded C&P apps (last fall) that make it important that you assign appropriate permission sets to your app users.

    NOTE: Please make sure that the user who is settling the temporary contacts has the following permissions:
    • Field-Level Security set as Visible to the Opportunity objects standard fields i.e. Account Name, Amount, Lead Source, Primary Campaign Source, & Quantity
    • Campaign creation permission needed for the user. (for assigning these permissions goto Profile > Edit > Standard Object Permissions > Campaigns > check Read and Create permissions.) Note: Check the "Marketing User" checkbox on the user details page.
    • Case creation permission needed for the user. (for assigning these permissions go to Profile > Edit > Standard Object Permissions > Case > check Read and Create permissions.)

    Leave a comment:

  • KevPFLAG
    Junior Member

  • KevPFLAG
    started a topic Update Assistance Requested

    Update Assistance Requested

    Hello,

    Please upgrade the Salesforce instance ID: 00DG0000000jW5o with the latest release. Access has been granted for 1 week.

    Edit: I had uninstalled C&P Events from my org a while back since we do not utilize the functionality, however it still shows on the list of packages to be updated in C&P Settings. Could you advise why it still shows up?

    Thanks for your help!

    Kevin
    KevPFLAG
    Junior Member
    Last edited by KevPFLAG; 11-07-2021, 08:41 PM.
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