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Prod & Sandbox upgrade assistance

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  • Prod & Sandbox upgrade assistance

    Hello,

    Please upgrade the following production org as well as in the Sandboxes:

    Prod: 00D5e000001QAh1
    CMBDev Sandbox: 00D010000008pHQ
    CTGDev Sandbox: 00D010000008pA6
    CTGRESTDev Sandbox: 00D050000008oj2
    UAT Sandbox: 00D010000008lTp

  • #2
    Good day @One Percent for America

    We've upgraded to the latest version in your Production instance. But, unfortunately, we don't have access to all of your Sandbox instances.

    IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:
    • Be an administrator
    • Have the following permission sets assigned:
      • PS-CnP-PaaS-Connected-User-ONLY
      • PS-CnP-Event-Connected-User-ONLY (If the event is installed)
    Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection

    NOTE: Please make sure that the user who is settling the temporary contacts must have the following permissions (in case of Semi-Automatic & Fully-automatic Contact Creation as well as Connected user) :
    • Field-Level Security set as Visible to the Opportunity objects standard fields i.e. Account Name, Amount, Lead Source, Primary Campaign Source, & Quantity.
    • Campaign creation permission needed for the user. (for assigning these permissions goto Profile > Edit > Standard Object Permissions > Campaigns > check Read and Create permissions.) Note: Check the "Marketing User" checkbox on the user details page.
    • Case creation permission needed for the user. (for assigning these permissions goto Profile > Edit > Standard Object Permissions > Case > check Read and Create permissions.)
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      CnP.Support.AM Sorry about that. I have granted access in the following two Sandboxes. Are you able to update them now?
      CTGDev Sandbox: 00D010000008pA6
      UAT Sandbox: 00D010000008lTp

      Comment


      • #4
        Good day @One Percent for America

        We have upgraded the following Sandbox instance: 00D010000008lTp.

        However, we are unable to locate the Sandbox OrgID:00D010000008pA6 in our subscriber list.

        Please check and share the correct Sandbox OrgID so that we can proceed with the upgrade.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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