Announcement

Collapse

Information Needed

See more
See less

Click & Pledge applications installed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Click & Pledge applications installed

    Please help us with the rest of the configuration for Click & Pledge. Access is granted and here is our ID.
    Salesforce.com Organization ID 00D4T000000E5NC

  • #2
    Good day @[email protected]

    We've upgraded your apps, but in order to complete post-installation, we need you to set up a Site Domain.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi technical support,

      The only transaction showing for this month is one for today…….all the transactions from the day of the disconnect need to be pushed to NPSP. It appears that the last items pushed to NPSP was 03/30/21……I am not sure how that process works…..but C&P support should be able to tell which were the last ones sent and do a re-process for the others. Per Jeremy’s report for April 1st there are donations that came in that are not showing up in NPSP.
      There are also no Temp contacts showing. Thanks!

      Anything you guys can look into it ?

      Thanks,

      Dave
      Attached Files
      Last edited by [email protected]; 04-08-2021, 01:42 PM. Reason: Adding more to the content

      Comment


      • #4
        would you please push those error transactions? It is the end of the month and we need to process these entries.

        Comment


        • #5
          Good day @[email protected]

          First, we need to complete the post-installation steps before we push the data. If you please set up a site so that we can review and push those not posted transactions? Site Domain.

          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

          Working...
          X