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  • Upgrade Assistance

    Requesting free upgrade assistance, SF ID: 00D600000006spE
    One week support access has been granted
    Thank you

  • #2
    Please perform Spring 21 Update on my Salesforce instance, PaaS, Events, etc.
    I have granted 1 week access.

    Salesforce.com Organization ID 00D41000002kDEX

    Thanks for you help with this,
    Robin

    Comment


    • #3
      Good day!

      We have upgraded your instance as requested.

      IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:
      • Be an administrator
      • Have the following permission sets assigned:
        • PS-CnP-PaaS-Connected-User-ONLY
        • PS-CnP-Event-Connected-User-ONLY (If the event is installed)
      Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Hello,

        After the last Update on March 19, 2021, I must not have reactivated my connection to Sales Force, or I did it wrong. I have just discovered that over 100 transactions have not been posted to Sales Force. Is it possible for you to post everything to Sales Force since March 19, 2021? Otherwise I would need to do this one transaction at a time. Can you help with this?

        Salesforce.com Organization ID 00D41000002kDEX
        I granted access for 3 days.

        Thanks,
        Robin

        (I also posted this request under another title "Transactions Not Posted to Sales Force")

        Comment


        • #5
          Responded here: https://forums.clickandpledge.com/fo...to-sales-force
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

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