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  • App upgrade

    Please upgrade the Salesforce instance ID: 00D030000004aVz with the latest release. Access has been granted for 1 week. This is for a sandbox.

    And production: Please upgrade the Salesforce instance ID: 00D3t000001Mz7S with the latest release. Access has been granted for 1 week

  • #2
    I am having the issue other users have seen of event pages not opening because of "authorization required"

    Comment


    • #3
      Good day @SG Admin

      I've completed your upgrade for the Production as well as for Sandbox instance and post-installation and verified that event pages can load.

      IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:
      • Be an administrator
      • Have the following permission sets assigned:
        • PS-CnP-PaaS-Connected-User-ONLY
        • PS-CnP-Event-Connected-User-ONLY (If the event is installed)
      The following KB articles may be of help:

      Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection
      Latest Release notes: http://cnp.ooo/SF-ReleaseNotes
      You may also join our Power of Us Hub: http://cnp.ooo/PoU-Hub

      PLEASE NOTE:

      1- Your account may show that it is already connected, but this does not mean the new fields have posted to Salesforce. Please “DISCONNECT” and click on “CONNECT” again to establish connection.

      2- If you make any changes to the information on this page, you will see an “UPDATE /VERIFY” button instead of Connect. Click on the Update/Verify button to re-establish connection.

      As part of this upgrade we have performed the following tasks:
      • Installed the latest updates of Click & Pledge’s Salesforce applications
      • Performed the post-installation steps
      • Reviewed the existing connected user’s profile and ensured the following permission sets are assigned to the existing connected user:
        • PS-CnP-PaaS-Connected-User-ONLY
        • PS-CnP-Event-Connected-User-ONLY
      If you change the connected user please make sure the above permission sets are assigned to the new user.

      We love to hear from you
      As always, we appreciate your feedback. Our customers are our only source of advertising, so positive reviews are always welcome and greatly appreciated.

      Please review our apps on AppExchange:

      Payment: http://cnp.ooo/paas-review
      Event: http://cnp.ooo/event-review

      We are always available to help, so please don’t hesitate to contact us if you need further assistance.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Good day @SG Admin

        We just upgraded your instance to the Spring '21 release of all apps. These apps will be publicly released on Monday, March 1. Since you had recently requested an update we updated you to this release to make sure you are up-to-date.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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