Announcement

Collapse

Information Needed

See more
See less

Need an Upgrade

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Need an Upgrade

    Hello!

    I need help updating. I think I did it correctly. Also our guest user lost permission and so all our forms are down.

    I gave access. Please fix. I see lots of people having the same issue.

    I am attempting to fix myself while we wait.
    00D0b000000C767

  • #2
    I have sync and made sure the connection is working on connect side. (I accidently unconnected and reconnected changing the user. Not sure if you can change it back).
    I have also given the guest user the correct permissions (the update ones with CRU).

    Still getting an error on all our forms
    The Event is not found
    There are no active C&P accounts for this event
    There is no Template selected for this Event

    I even tried to give more permission for the custom objects to the guest user. No luck.

    Please help.

    Comment


    • #3
      Good day..

      Please test it now.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        It works!
        What step did I miss or did I do wrong?

        Comment


        • #5
          Good day @bendchristie

          You didn't do wrong but the Salesforce new update removes the permission sets for the site guest user. However, we have now assigned the permissions at the profile level.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            Oh. Ok. So I just did it at the User Level. I have to also assign them at the profile level. That makes sense.

            Comment

            Working...
            X