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  • Upgrade Assistance Needed

    We need an upgrade on our Click&Pledge/Salesforce applications. Salesforce Organization ID 00D6A000002jztY. We have already granted login access and need Donor Management (PaaS) installed.

    Thank you,
    Victoria

  • #2
    Good day @VHaugen

    We have upgraded your Salesforce instance as requested.

    In order to complete the post-installation, we need to have the Force.com domain set up:

    Click image for larger version

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    Please set this up and let us know so that we can complete the rest of the installation. Note that you cannot easily modify your Force.com domain name after the registration process.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you for your response. We already have a Force.com domain for a user community. Our domain is http://sccommunityloanfund.force.com. Please let me know if you need a different domain than the one we already have.

      Victoria

      Comment


      • #4
        Please see:

        Click image for larger version

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        We don't see the force.com domain set up in your instance.

        Please set this up so that we can complete the rest of the installation.

        Looking forward to hearing back from you.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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