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  • Upgrade Assistance Please

    Hi there, org ID 00DA0000000Avko is on a beta version of your apps and ready to be upgraded to the newest production version(s).

    Access has been granted.

    Thank you!

  • #2
    Good day @jillifoss

    Your instance is up to date for now. We are expecting the new release hopefully by next week so please make sure we have access to your instance for 2 weeks and we will upgrade to the latest versions.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Good day @jillifoss

      We released the latest update yesterday and upgraded your instance with the last versions.

      It is highly recommended that you login to the Connect & re-establish the connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

      To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#Salesforce

      Latest Release notes: https://forums.clickandpledge.com/fo...ing-20-release

      You may also join our Power of Us Hub: https://bit.ly/1cO852O

      Please let us know if we can be of any further assistance.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Thank you! When I attempt to establish connection, there is no 'Verify" button available, though it does say it's connected. Any reason to be concerned about this? Click image for larger version

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        • #5
          Here's the other (bottom) part of that page for reference
          Click image for larger version

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          Attached Files

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          • #6
            Good day!

            We are going to update the instructions as it appears to be confusing.

            The verify button shows up if you make a change in the email notification list. Please click on "Disconnect" and then "Connect" again.. this way you push the data in the new SF fields.

            We have removed the update button in the case you are showing to minimize mistakes.

            Hope that helps. Please disconnect & reconnect again.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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