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Update Assistance

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  • Update Assistance

    Hello. Please help in updating all our Click and Pledge applications. Access has been granted.

    Org ID: 00D460000015Wz5

  • #2
    Good day @[email protected]

    After the most recent release, we have received a report from a client about data randomly NOT posting to the SF. We are investigating the case and as a result, we have stopped upgrading to the clients to avoid any issues with their instances.

    For now, your instance doesn't have any issues with posting the data and we don't want to cause any issues with your instance by upgrading to the latest versions until we find the root cause of the issue. Once we have identified the issue, we will make an announcement & update your instance.

    We expect to complete our test and resolve the issue, if any, by January 15. Please make sure we have access to your account for 30 days so we can update your instance with the latest release.

    Sorry for the delay in upgrading your instance.
    Click & Pledge Support Department

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